CONTACT US
Business Directory

Privacy Policy – Contact-Us.co.za

Last updated: 19 October 2025

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1. Introduction

Welcome to Contact-Us.co.za, an online business directory operated by Clear Moon Trade (Pty) Ltd (Reg. No. 2018/255892/07), based in Cape Town, South Africa (“we”, “us”, or “our”).

This Privacy Policy explains how we collect, use, and protect information when you access or use our website (www.contact-us.co.za) and related services (“the Platform”).

We comply with the Protection of Personal Information Act 4 of 2013 (POPIA), the EU General Data Protection Regulation (GDPR), and other applicable data-protection laws.

By accessing or using this website, you consent to the practices described here.

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2. Purpose of the Website

Contact-Us.co.za is a public business directory that indexes and displays contact details for South African businesses, companies, institutions, and organisations, to help users find the correct departments or service points quickly and easily.

The site’s primary purpose is informational — to facilitate communication between the public and listed businesses.

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3. Information We Collect

We collect and process information in the following categories:

3.1 Information You Provide Voluntarily

When submitting a business listing or contacting us via online forms or email, you may provide:

Business name and registration details

Contact person’s name (if applicable)

Business address

Telephone or mobile number

Email address or website URL

Industry or category description

Any optional text or notes provided by you

3.2 Automatically Collected Information

When you browse the site, we may automatically collect certain technical data through cookies or analytics tools, including:

IP address and approximate location (city/region)

Browser type, operating system, and device

Pages viewed, search queries, and time spent on the site

This helps us understand how visitors use the website and improve performance.

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4. How We Use Your Information

We use information to:

Publish and display business listings you submit.

Enable users to contact businesses efficiently.

Maintain, secure, and improve our website functionality.

Communicate with business owners regarding listings.

Comply with legal obligations.

Serve relevant advertisements and measure their effectiveness.

We do not sell or rent personal data to third parties for marketing purposes.

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5. Google Ads, Cookies & Tracking Technologies

5.1 Advertising Partners

We use Google Ads / AdSense to display advertising. Google uses cookies (including the DoubleClick DART cookie) to serve ads based on users’ prior visits to our website and other sites on the Internet.

Users may opt out of personalized advertising by visiting Google’s Ads Settings.

Third-party vendors, including Google, may use cookies and similar technologies to:

Display targeted advertisements,

Measure ad performance, and

Provide aggregated traffic reports.

5.2 Analytics & Tracking

We also use tools such as:

Google Analytics

Meta (Facebook) Pixel

Microsoft Clarity

These services collect non-identifiable usage data to help us improve user experience and understand visitor behavior.

5.3 Managing Cookies

You can manage or disable cookies through your browser settings. For more details, visit www.allaboutcookies.org.
By continuing to use our website, you consent to our use of cookies and tracking technologies.

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6. Lawful Basis for Processing

We process information under:

Legitimate interest – operating a public business directory.

Consent – when you voluntarily submit or update a listing.

Legal obligation – compliance with applicable laws (POPIA, GDPR).

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7. Public Information and Responsibility

Most contact details displayed are publicly available business information.

If your personal details appear (e.g., your name or mobile number) and you wish to update or remove them, email us at info@contact-us.co.za. We will review and act on the request within a reasonable timeframe (no later than 20 working days).

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8. Data Sharing and International Transfers

We may share limited data with:

Website hosting, analytics, and ad-serving partners (e.g., Google LLC, Meta Platforms).

Legal or regulatory authorities when required by law.

Some partners may process data outside South Africa. We ensure such transfers comply with POPIA and GDPR safeguards.

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9. Data Retention

We retain data only as long as necessary to:

Display valid listings,

Maintain security and legal compliance, or

Improve site functionality.

Outdated or deleted listings are permanently removed or anonymised.

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10. Security of Your Information

We use reasonable technical and organisational measures to protect your data from unauthorised access, disclosure, or loss.
However, no online platform is entirely secure, and you use the site at your own risk.

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11. Your Rights

Under POPIA and GDPR, you may:

Request access to the data we hold about you.

Ask us to correct, update, or delete it.

Object to certain forms of processing.

Withdraw consent at any time.

Contact info@contact-us.co.za to exercise these rights.

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12. Children’s Privacy

Our site and directory are intended for adults and businesses. We do not knowingly collect data from children under 18.
If you believe a child’s data appears on our site, contact us for immediate removal.

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13. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always appear on this page with an updated “Last revised” date. Continued use of the website implies acceptance of any updates.

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14. Contact Details

Operator: Clear Moon Trade (Pty) Ltd
Email: info@contact-us.co.za