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Terms of Service

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Terms of Service – Contact-Us.co.za

Last updated: 19 October 2025

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1. Operator Information

This website, Contact-Us.co.za, is operated by Clear Moon Trade (Pty) Ltd (Reg. No. 2018/255892/07), based in Cape Town, South Africa (“we”, “us”, “our”, or “the Operator”).
You can reach us at info@contact-us.co.za.

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2. Acceptance of Terms

By accessing or using this website, you agree to be bound by these Terms of Service (“Terms”) in full.
If you do not agree to these Terms, you must not use the website.

You must be at least 18 years of age to use this website or the premium telephonic service.

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3. Purpose of the Website and Services

Contact-Us.co.za is a public business directory that indexes and displays contact details for South African businesses, companies, institutions, and organisations.

The website also provides a telephonic connection service that allows users (“Users”) to connect with listed businesses (“Listed Businesses”) conveniently via standard or premium-rate phone numbers.

The Operator acts only as a directory and communications facilitator and is not a party to any agreement or transaction between a User and a Listed Business.

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4. License to Use the Website

All content, software, graphics, and data appearing on this website are protected by copyright and other intellectual-property laws and belong to Clear Moon Trade (Pty) Ltd or its licensors.

You may:

View or print pages for personal, non-commercial use.

You may not:

Republish or copy material from the website;

Sell, rent, or sub-license website content;

Reproduce or exploit the website for commercial purposes;

Modify, edit, or redistribute any content without prior written consent.

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5. Acceptable Use

You agree not to use this website in any way that:

Causes damage, interruption, or impairment of availability;

Violates any law or regulation;

Transmits malware, viruses, or harmful code;

Attempts to gain unauthorised access to any system or data;

Engages in scraping, data harvesting, or automated data collection without our written consent;

Sends unsolicited commercial communications; or

Harasses, defames, or infringes the rights of any person or business.

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6. Restricted Access

We may restrict access to certain sections of the site or features at our discretion.
If provided with login credentials, you must keep them confidential.
We may disable access without notice for any violation of these Terms.

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7. User-Submitted Content

By submitting business information, reviews, or any other content (“User Content”) to Contact-Us.co.za, you:

Grant us a worldwide, royalty-free, non-exclusive, irrevocable licence to use, reproduce, display, and distribute that content for directory or promotional purposes;

Confirm that you own or are authorised to provide such content; and

Agree that your content will not infringe any law, intellectual-property right, or privacy right.

We reserve the right to edit or remove content at our discretion and are not obligated to monitor all submissions.

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8. Premium-Rate Telephonic Service

Calls to certain numbers listed on Contact-Us.co.za are billed at R2.85 per minute (incl. VAT).
Free minutes and call bundles do not apply. Charges begin once the system answers your call and continue until disconnection.

You agree that:

The line used for the call belongs to you or you have the owner’s consent;

You are solely responsible for all call costs; and

The Operator will not reimburse or credit call fees under any circumstances, even if the call is incomplete or unsuccessful.

The Operator provides the telephonic system “as is” and makes no warranties regarding connection quality, accuracy, or availability.

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9. Directory Listings and Accuracy

Business listings are provided as submitted by the businesses themselves or sourced from publicly available data.

We do not verify or guarantee:

The accuracy or completeness of listings,

The quality of goods or services provided by any Listed Business, or

The truthfulness of any representation made by a Listed Business.

Users are encouraged to verify information independently before engaging any business.

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10. Third-Party Content and Links

The website may contain links to third-party sites.
We have no control over such sites and accept no responsibility for their content, products, or services.
Accessing third-party websites is entirely at your own risk.

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11. Disclaimer of Warranties

This website and all related services are provided “as is” and “as available” without warranties of any kind.
We make no representations that:

The website will be error-free or uninterrupted,

The information provided will be accurate or reliable, or

Listed Businesses will perform as described.

Nothing on this site constitutes professional, legal, medical, or financial advice. Always consult a qualified professional.

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12. Limitation of Liability

To the fullest extent permitted by law, Clear Moon Trade (Pty) Ltd and its officers, directors, employees, and affiliates will not be liable for:

Any indirect, incidental, or consequential loss;

Any loss of profits, data, goodwill, or reputation;

Any damages arising from use of, or inability to use, the website or telephonic service; or

Any damages resulting from reliance on information provided through the site or calls.

If liability is found despite these exclusions, the Operator’s total liability shall not exceed R500 or the amount you paid for the specific service, whichever is lower.

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13. Indemnity

You agree to indemnify and hold harmless Clear Moon Trade (Pty) Ltd from any claims, losses, damages, costs, or legal fees resulting from your use of the website, telephonic service, or breach of these Terms.

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14. Service Interruptions and Modifications

We strive to maintain continuous operation but do not guarantee uninterrupted access.
We may modify, suspend, or discontinue any part of the site or telephonic service at any time without notice or liability.

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15. Intellectual Property

All logos, trademarks, designs, and database rights associated with Contact-Us.co.za belong to Clear Moon Trade (Pty) Ltd.
Reproduction or use without prior written consent is strictly prohibited.

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16. Legal Compliance

Users must not use the site or telephonic service for any unlawful purpose, including but not limited to defamation, intellectual-property infringement, fraud, or invasion of privacy.
Users who violate these laws agree to compensate the Operator for any resulting damages or legal costs.

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17. Variation of Terms

We may revise these Terms from time to time by updating this page.
The updated version will take effect immediately upon publication.
Your continued use of the website signifies acceptance of any changes.

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18. Severability

If any provision of these Terms is found unenforceable, the remaining provisions shall continue in full effect.

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19. Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of South Africa.
Any dispute arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of Cape Town, South Africa.

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20. Contact Information

Clear Moon Trade (Pty) Ltd
Email: info@contact-us.co.za

Disclaimer

All site users, please read this section before starting to use our site and services, please note that while using this site you agree to its terms and conditions, If you do not agree to the terms and conditions presented in this section, please leave the site and/or don’t make any use of its services.

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This site is a business directory/index site incorporating contact details for South African businesses, companies, institutions and organizations.

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This site allows all mobile and PC users a fast and more convenient way to reach the relevant departments they seek to call or contact.

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It is hereby clarified that this site is not related in any way to any of its listed business, companies, institutions and organizations.

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The site just incorporates their contact details information and routing the users via virtual premium numbers to the relevant department they seek to call or contact.

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It is hereby clarified that the site and/or its editors and/or its owners will not be responsible for the actual content and/or services and/or the quality of services and/or the waiting time for a call center agent provided by these companies, business, institutions and organizations.

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Please note that the use of the site is free, but calling any of the virtual premium numbers presented in the site or via the “click to call” button will be charged at R2.85 per minute (final rate per minute will be determined according to the user network/call source) free minutes bundles do not apply, for the avoidance of doubt, the various companies and service providers listed in this site can be reached directly in a lower call rate and/or free of charge through an internet search or via the various telephone directories. We hope you will find our site useful.

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