GEPF contact details


Call Centre
  • CALL: 0800117669
  • Website :
  • Address: GEPF Private Bag X63 Pretoria 0001


About GEPF

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GEPF Overview

Before you are aware of it, retirement catches up with you and along with it come the problems of having to juggle between living expenses and limited income, but don’t you deserve a hassle free retirement after years of hard labor? Well, pension funds, stated to the largest investment blocks in most countries, help to provide that retirement income.

Like many other countries around the world, Africa too has a pension plan in place to help people cope financially after their retirement and combat the forces of inflation. The Government Employees Pension Fund (GEPF), stated to be Africa’s largest benefit pension fund, was established in May 1996, precisely for this purpose. It claims to have 1.2 million active members and 360,000 pensioners.

Governed by the Government Employees Pension Law, it manages pensions and helps pensioners and members in South Africa qualify for benefits not only on retirement but also on discharge and resignation. In case of the death of a member, these benefits are paid to the beneficiaries.

So who constitute the members of GEPF? Government employees from national and provincial government departments form a large majority of members (98 percent), while other members hail from other government institutions or bodies that have been previously approved by GEPF trustees.

Let’s see how this pension is made possible. While the GEPF members are in service, employers deduct what is known as ‘Purchase of Service’ installments from members’ salaries and deposit these monthly contributions with the GEPF. Members contribute 7.5percent of their pensionable salary to the fund while employers contribute 13 percent of the same. This contributory amount is raised to 16 percent in the case of members that come under special groups. Members can voluntarily increase the amount they pay as monthly installments but only after application and approval from the GEPF.

The employers keeps tabs on contributions payable and amounts owing and this is brought to the notice of the GEPF when employers make their monthly deposits. They also ensure that their data base is updated continuously to reflect the accurate status of its members.

GEPF, stated to be one of the leaders in socially responsible investment in South Africa, aims to be the role model for pension funds worldwide. As a “custodian of the wealth” of public servants, it suitably invests the amounts it receives in equities, fixed income, properties and Isibaya fund. It competently handles the investment needs of about 35 public sector pension funds and operates through its asset management company– the Public Investment Corporation, which is stated to be the only asset manager that serves South Africa’s public sector.

And when public funds are managed by a central organization, it is important to ensure that the public is aware of how its funds are being managed and whom to approach if it has issues to be addressed. GEPF contact details. A toll free number 0800 117 669 answers queries about pension fund while GEPF representatives, present at the Bisho, Port Elizabeth and Mthatha offices, sort out pension fund related issues.

Two Web portals , which acts as a portal for presentations, newsletters and the like and , which updates pensioners and members about the latest news, together contribute towards building and sustaining a “we do care about you” attitude.

You may also be interested in:

Department of Labour contact details     CCMA contact details     SARS contact details


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