GEMS contact details


Call Centre
  • CALL : 084-196 4479
  • Website :
  • Call Centre operating hours : Mon to Fri 08h00-17h00, Sat 08h00-12h00


About GEMS

Looking for GEMS contact details? Struggling to get hold of GEMS call centre?

“contact-us” business directory provides you quick and easy access to GEMS contact details and call centre.

For your convenience, “contact-us” business directory uses a virtual phone number to transfer your call directly to the GEMS call center. (call will be charged at R2.85 per minute)

Please note that “contact-us” business directory does not represent or relate to GEMS.

“contact-us” business directory will not be responsible for the actual content and/or services and/or the quality of services provided by GEMS.

For more information about our service please read our disclaimer and terms of service at the bottom of the page.

GEMS Overview

GEMS is the one who provide the health care needs of African people especially the Government employees. They offer five excellent healthcare benefit options: Sapphire, Beryl, Ruby, Emerald and Onyx. Their goal is to help public service employees and their families to get the best possible healthcare at the most affordable rate. They were registered January 2005.

The beginning of GEMS was a historic moment when in 2002, Cabinet approved a framework policy on a restricted (closed) medical scheme for further development by an interdepartmental working group (departments of Public Service and Administration, National Treasury, Health, Education, Correctional Services and SAPS). The approved framework policy centered on the principles of equity, efficiency and differentiation:

The implementation of GEMS fulfils government’s policy objectives regarding the restructuring of available medical cover. GEMS achieves the promotion of equitable access to comprehensive and affordable health care benefits by all public service employees and provides lower income earners with greater access to this benefit. The implementation of GEMS also sets an example to other employers by demonstrating that innovative medical benefits can be made available to all employees.

Implementing GEMS also provides government with greater control over the money it currently contributes to the private healthcare sector and also over the selection and quality of healthcare benefits to which its employees contribute.

Government is empowered through GEMS to provide more employees with an opportunity to improve their health and wellbeing – in turn impacting positively on improved productivity levels in the public service.

GEMS also achieves unique synergies with the work currently being performed by the Department of Health. Nearly two million beneficiaries have already been enrolled on GEMS, through the promotion of greater access to the employer subsidy.

The implementation of GEMS also supports the work performed by the Department of Health on National Health Insurance and the establishment of the Risk Equalisation Fund. GEMS is committed to delivering access to equitable, comprehensive and sustainable benefits to all public service employees.


You may also be interested in:

SASSA contact details     CIPC contact details

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Disclaimer for

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