fnb contact us


call centre
  • CALL : 084-196 4483
  • Website : www.fnb.co.za
  • Address : FNB bank city, Simmonds St. JHB 2001

About FNB

Need answers from someone at FNB? Contact Us business directory offer you direct access to your FNB contact details. Use the number above to get straight through to the customer services department at FNB (VAS rates apply, free minutes dont apply) Quick and easy access to the FNB call centre for questions regarding your account, upgrades, queries, complaints and more.

FNB Overview

FNB Was formed in Grahamstown in 1838, the oldest bank in South Africa. FNB operates as a division of FirstRand Bank Limited.

The history of FNB stands particularly in two things: First, which are the story of survival in South Africa that capture different circumstances and have posed many great challenges. Second, the story of people that always been firmly influenced by the needs of the people they serve.

A landmark development in FNB’s history took place in 1998 when the financial services interests of Rand Merchant Bank Holdings and Anglo American were merged to form FirstRand Limited. In the process, FNB was delisted from the JSE on 22 May 1998 to become a wholly-owned subsidiary of FirstRand, which was listed on the JSE on 25 May 1998. On 30 June 1999, the banking interests of FirstRand formally merged into a single entity to form FirstRand Bank. FNB, WesBank and RMB now trade as divisions of FirstRand Bank.

FNB’s growth story and serve as its inspiration to continue to innovate, improve, and reach out beyond its African’s customers.


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4 Comments on the FNB customer care experience

  1. Hie fnb you know I always get disapointed by this branch in johannesburg hilbrow conr claim and pretoria street those people their service is poor is not good at all to the customers always if I get there I don’t get any thing right and you will find only to people assisting 30 people one went there fixing my card they told me I must bring a pay slip and proof of adress I told her what for becouse I have been using this account for 9 years now

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