MediHelp contact us


Call centre
  • CALL : 0860 100 678
  • Website:
  • Address: PO Box 26004, Arcadia, 0007

About Medihelp

Need answers from someone at Medihelp? the Contact us business directory offer you quick and easy access to all your service providers contact details. call the number above and get straight through to the customer service call centre of Medihelp (VAS rates apply, free minutes don’t apply) get answers regarding your account, benefits, medical aid, Vitality, upgrades, special offers, complaints and more.

Medihelp Overview

Medihelp is one of the largest open medical aid schemes in South Africa. As a medical aid scheme they need to strike a delicate balance between making healthcare more accessible and managing rising healthcare costs, whilst complying with relevant legislation. Then, there’s the challenge of retaining customer loyalty – and attracting new members – by offering innovative and attractive products and delivering exceptional customer service.
Medihelp has over 100 years’ experience in the medical schemes industry to draw upon and Industry experience is invaluable in providing top-notch products and services to the members.

Medihelp is proud to take responsibility for managing the healthcare needs of over 220 000 lives. One of the largest medical schemes in the country. Due to their consistent, excellent financial performance, the independent ratings company Global Credit Rating has awarded Medihelp’s claims-paying ability with an AA- rating – one of the highest ratings in the industry.

Medihelp offers a range of benefit options to suit different lifestyles, ages and pockets. Currently they employ 720 highly skilled – and contented – personnel. But don’t take our word for it – for three consecutive years, Medihelp has been rated amongst the top ten companies in the Deloitte Best Company to Work For survey.


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